Terms of Purchase

These Purchase Terms apply to all products and services purchased through VeryyDiva (the “Website”).

The Website is operated by VeryyDiva, a brand operated by Xuzhou Kangzhiqiao Network Technology Co., Ltd. (referred to as “the Company,” “we,” “us,” or “our”).

Xuzhou Kangzhiqiao Network Technology Co., Ltd. is the legal entity responsible for purchases made through the VeryyDiva website.

By purchasing products or submitting an order through our Website, you confirm that you have read, understood, and agreed to these Purchase Terms, together with our:

  • Terms of Service;
  • Privacy Policy;
  • Return & Refund Policy;
  • Shipping Policy;
  • Other applicable policies available on our Website.

These Purchase Terms contain important information regarding payment obligations, order processing, shipping, returns, refunds, and other applicable requirements.

If you do not agree with these Terms, please do not place orders or use our services.


Company Information

Brand Name:
VeryyDiva

Legal Company Name:
Xuzhou Kangzhiqiao Network Technology Co., Ltd.

Business Address:

No. 576, Shaji Village, Shaji Town,
Suining County, Xuzhou City,
Jiangsu Province, China

Customer Support Email:

service@veryydiva.com


Customer Eligibility

By placing an order through VeryyDiva, you confirm that:

  • You are at least 18 years old;
  • You have the legal ability to enter into a binding agreement;
  • You are authorized to purchase and receive products through our Website.

You agree to comply with all applicable laws and regulations in your country or region, including:

  • Product purchasing regulations;
  • Import requirements;
  • Customs rules;
  • Product usage requirements.

Where permitted by applicable laws, communications between you and VeryyDiva, including emails, customer service communications, or other support interactions, may be recorded or stored for purposes such as customer assistance, order verification, service improvement, and dispute resolution.


Privacy Protection

Any personal information collected through our Website, email communication, customer service interactions, or other channels will be handled according to our:

Privacy Policy

Our Privacy Policy is available through the Privacy Policy page on our Website.

We may update our Privacy Policy periodically due to business changes, legal requirements, or regulatory updates.

By continuing to access our Website or purchase products after changes are posted, you acknowledge and accept the updated Privacy Policy.


Order Placement and Processing

We aim to process every order accurately and efficiently.

However, VeryyDiva reserves the right to review, adjust, delay, or cancel orders when necessary.

Orders may be affected by situations including:

  • Products becoming unavailable;
  • Incorrect pricing or product information;
  • Suspicious or unauthorized transactions;
  • Technical issues;
  • Other circumstances preventing normal order fulfillment.

If an order is canceled:

  • You will not be charged; or
  • Any payment already collected will be refunded according to the applicable circumstances.

Where legally permitted, we may update or correct:

  • Product prices;
  • Product descriptions;
  • Product specifications;
  • Promotional information;
  • Website content.

Product Information Accuracy

We make reasonable efforts to ensure that product information displayed on our Website is accurate and current.

However, due to technical limitations, system updates, or other factors, we cannot guarantee that all information, including:

  • Product descriptions;
  • Images;
  • Specifications;
  • Pricing information;

will always be completely accurate or free from errors.

If the product received significantly differs from the information displayed on our Website, you may contact us according to our:

Return & Refund Policy

Customers should review complete product details before completing a purchase.


Pricing Information

VeryyDiva works to provide accurate pricing information.

However, occasional pricing errors may occur due to system updates, inventory changes, or technical issues.

If an incorrect price is discovered, we may:

  • Cancel the affected order;
  • Refuse order processing;
  • Contact you regarding available options.

We reserve the right to correct pricing mistakes where allowed by applicable laws.


Product Availability and Shipping

Product availability shown on our Website is provided as general guidance and may change without prior notice.

After payment confirmation, orders are typically processed within 1–3 business days and delivered within approximately 7–25 business days, depending on destination, shipping method, and carrier conditions.

Delivery times may be affected by:

  • Product availability;
  • Weather conditions;
  • Carrier delays;
  • Destination location;
  • Customs inspections;
  • Import procedures;
  • Events outside our reasonable control.

If an item becomes unavailable during processing, VeryyDiva may:

  • Remove the unavailable item from your order;
  • Notify you by email;
  • Issue a refund or provide another appropriate solution.

Product Use Disclaimer

Products purchased through VeryyDiva may differ depending on destination requirements and regional standards.

Before purchasing, customers are responsible for confirming:

  • The product meets their needs;
  • The product can legally enter their country;
  • The product is suitable for intended use.

If you have questions about product specifications, please contact our customer support team before placing your order.


Taxes and Additional Charges

Customers are responsible for any taxes, customs fees, or government charges imposed by their destination country or region, including:

  • Import duties;
  • Customs charges;
  • VAT;
  • Sales taxes;
  • Local government fees.

These charges may not be included in the product price or shipping cost and may be collected separately by customs authorities, shipping companies, or local agencies.


Contact Information

If you have any questions regarding these Purchase Terms, please contact us:

VeryyDiva Customer Support

Email:

service@veryydiva.com